Книги:The Cult of the Customer. Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Shep Hyken); Double Your Income with Network Marketing. Create Financial Security in Just Minutes a Daywithout Quitting Your Job (Ty Tribble)
Аудиокниги:Дело о любопытной новобрачной (Эрл Стэнли Гарднер); Дурной глаз (Буало-Нарсежак)